Thursday, May 12, 2011

Lean Coffee: Micro-management

This morning we talked about management, project management, and more specifically, micro-management. A few key points from the discussion:

  • What's involved in management?
    • Timelines, resources, problems/obstacles
  • When to micro-manage?
    • Highly selective micro-management
  • What are the key things you need?
    • Visibility
    • Accountability
    • Communication
  • Need to let people fail and fix things themselves when possible
    • But maybe not when it's on a client's critical path
  • When to step in? When things aren't going as expected or estimated
  • Make sure workers know when to flag things and ask for help
  • Manager's job: Find out the impediments and remove them
  • Need to give frequent feedback, especially positive
    • Don't forget about the positive feedback -- it's easy to only give feedback when there's problems
  • Hiring: People observe who stays and who is let go
    • Contributes to group culture
  • Tools: Pivotal Tracker, Basecamp (good for discussions), Trac (didn't like), PMRobot (coming soon :), Intervals, Bugzilla, Fogbugz, JIRA (bloated, enterprise-y), Redmine (customizable)
  • Pivotal Tracker: Velocity / points system works really well

I was really interested by the tools discussion, and on a related note, prepared a quick Google Docs survey. Check it out --> How do you manage? -- I'll post the results at a future session.

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